Most stock items will ship within 24-48 hours of order placement.
Minimum blank stock inventory purchase is $15.
Our orders ship via UPS (delivery 1-6 business days).
Shipping quotes can be obtained by placing your items in the shopping cart and clicking on the "Estimated Shipping Charges" link.
Online Payment Options
We only accept credit cards or Paypal as payment.
We accept Visa, MasterCard, American Express & Discover only.
To establish a Net 30 account with BrochureHolders4U, please contact
Customer Service at (800) 949-1933 before ordering.An initial order
of $250 and an extensive credit check is required. Net 30 accounts are offered
on a limited basis and normally require 2-3 business days for approval.The
approval process may delay the processing and shipping of your order. Credit
limits will be set and strictly adhered to for all orders.Failure
to pay within 30 days can lead to the withdrawal of open account status.
For stock orders, once your transaction is complete an
order confirmation with all of the order details will be emailed to the email
address provided. Imprinted and custom
orders are acknowledged via fax or email. Please review and contact BrochureHolders4U
for any changes and or corrections.
Changes made after acknowledgement must be confirmed in writing,
including changes to shipping instructions.
Custom Imprinted orders are subject to deposit or
prepayment before production can proceed.
Contact Customer Service for pricing, requirements and production times.
1st Article production samples require written approval prior to beginning
production. One Paper Proof per order is
required and is provided at no charge before imprinting production can
begin. Signature Art Proof approvals are
required and indicate customer accepts full responsibility for accuracy of
imprint. ** Any changes to original Art
Proof other than sizing, as provided will result in New Art Proof Charge of
$20.00 per additional proof.
Standard production times on imprinted items are
approximately 10-15 working days for established credit accounts, depending on
order quantity. Please contact Customer
Service for additional details.
Up to 5% variance may be shipped on custom and/or
imprinted orders. Exact quantities are
subject to 5% surcharge. Over-Runs are
shipped with the order.
Orders where production has begun are subject to
cancellation fees and reasonable charges for material and labor. If there is a deposit on account, charges
will be posted against that balance and any credit balance refunded. If a debit
balance occurs, it will be due and payable upon receipt.
All claims to report damaged product, missing product,
shipment issues or to request a return of unwanted product must be made through
our Claims Department.
To ensure a speedy response be sure to include the
following when making your claim:
Your name and contact information
Purchase order number
Invoice or Order number
Damages and/or Missing Product Claim
• Open and
inspect all packages for damage immediately upon delivery.
• From time
to time products are damaged during storage and delivery. We will work to ensure that you get the
quality display you ordered.
is guaranteed against damage or breakage to original destination only.
for damages MUST be made within 10 days of receipt of goods. Claims after the 10 day period will not be
considered. Proof of damage must be provided with images of product damage and
original packing cartons displaying shipping labels.
for returns on stock items must be made within 10 days of delivery.
must be received within 30 days of receipt. Credit will NOT be issued on
product returned after 30 days.
and Imprinted items are NOT eligible for return.
returns are subject to a 25% restocking fee of product value. NO EXCEPTIONS.
products must be returned unused and in its original carton and packing.
merchandise received damaged will not be credited.
will be issued in the original form of payment for actual price paid, including
any applicable sales tax.
is responsible for the initial shipping cost and all return shipping costs.
will only refund shipping/freight charges If the wrong item or if the item sent
was damaged during transit.
returns must have an approved RMA number.
To ensure that we process your return correctly, please
follow the procedures outlined below
when returning your merchandise.
• Do not
attempt to return product until an approved RMA form has been issued.
• Pack and
seal all products to be returned or exchanged securely, in the original
packaging, along with copies of the original packing slip and RMA number.
write/label the shipment with the assigned RMA number.
Returns will not be accepted without a valid RMA number clearly marked on the
outside of the package.
allow 15 days from the date we receive the return for investigation and credit
Because we cannot assume responsibility for packages lost
or damaged in transit, we recommend you select a shipping method that provides
a tracking or confirmation of delivery option and that you insure your package
for the purchase price of the merchandise before sending it back to us. These options will provide you with added
protection since BrochureHolders4U will not be responsible for products lost or
damaged during their return shipment.
Please contact BH4U Claims Department at (888) 539-5159
for any questions or concerns, 8:00 am to 4:00 pm PST Monday thru Friday, or
contact us at email@example.com
Purchase Order Guideline
We are a complete online store and the store is available 24/7.We prefer that our customers place orders on our website or contact us at (800) 949-1933.When orders are placed this way, we are comfortable that our customers know what to expect in regards to lead-times, shipping charges and other important information.We also understand that certain institutions only use purchase orders.It’s never a problem for us to reference your PO number on our orders.You may enter that number in the "Nickname Your Order” field.
If you are unable to order online or over the phone, you may consider faxing your order to us.There are strict guidelines that if not followed may result in our ability to process your PO.
You must not state Net 30 terms on your PO unless you already have an established Net 30 account with us.If you’d like to apply for Net 30 credit terms, please send your Purchase Order along with a Credit Application.Our customer service department will notify you of the status of your order.
Minimum order for the first open account sales is $250.00. Subsequent purchase orders must meet minimum order requirements of $50.00.
No PO’s with a Shipping Method of "FOB Destination” or "Collect” will be accepted.The Ship Method on your order must state "Prepay & Bill”.
We will not process orders with missing information.The following is required on all PO’s:
2.Contact First and Last Name
4.Shipping Address (no PO Box or APO’s will be accepted)
5.Valid phone & fax numbers
6.Our product SKU numbers, quantity, and current price from our website.
We will not be held responsible for faxed orders not received on our end.
We do guarantee or confirm any predetermined ship dates on faxed orders.If your order is time sensitive, we recommend contacting our customer service department after faxing your order.
We will not be responsible for duplication's of orders if you have placed an order online or by phone and
We do not participate in ASI, PPAI or other discount programs.
Information Regarding Re-sellers
We are not a merchant middleman and do not discount off of our published pricing. We sell direct to all end users.Because we market directly in all industries distinguishes us from other display wholesalers who do not sell direct.Please do not request or submit information for discounted or special pricing on any product and quantity where we have a published price, as that will also be your price.
We offer a variety of specials on a monthly basis.Please check our home page for current specials.All orders must be placed online to receive the discount/special.